We’re a creative design shop. And we’re all about business results. That’s why we embrace a disciplined, 4-stage approach. It’s the process we use to replicate eCommerce success for our clients, again and again.
1. Discovery & defining success
We start with a brand immersion session. We ask a series of questions to learn all about your business model, brand image, products and services, target audience, competition, what’s working and what’s not working. Then we define success in order to quantify business goals, communications objectives, and KPIs (key performance indicators).
2. Map the user experience
Our eCommerce web design and UX team will map out the optimal architecture. One that delivers a seamless, user-friendly path from product search to check-out. Your primary target audience is always top-of-mind. We let the prospect persona guide the process in the right direction.
3. Website Design & Development
Our expert development team will design and deploy a pixel perfect website that’s desktop and mobile responsive. Then we deliver a sleek, modern design grounded in eCommerce industry best practices. Our developers adhere to exacting specifications, so your website is guaranteed to include all features and functionality agreed to in the project proposal.
4. Launch handoff
You won’t go it alone. We’ll assign an experienced backend navigation trainer who’ll work with you one-on-one. They’ll make sure you’re proficient in all the backend panel management features. And they’ll be on-call for an additional two weeks to address any additional questions.