Transformative Work Leads to 31% Conversion Boost for Better Rhodes

Discover how we transformed Better Rhodes brand and customer experience to convert more mobile customers.

Role
D2C sitebuild & End-to-End Strategy
Technology
Shopify, Okendo, Klaviyo, Gorgias, Gatsby
Industry
Food & Beverage
Top line results

40%

Boost to Average Order Value

35%

Reduction to Checkout Abandonment

34%

Decrease to Cart Abandonment

27%

Mobile Bounce Rate Decrease

The Brand

Better Rhodes transcends the typical online marketplace, focusing on creating a community around alcohol-free beverages. Their vision of making these drinks accessible and trendy is evident in their efforts to enhance their website and marketing.

They aim to not just sell products but to foster a brand community​​.

The Challenge

Better Rhodes aimed to develop a cohesive marketing strategy and improve their website experience to address a low conversion rate, particularly on mobile platforms.

They sought to transform their brand identity, align their marketing efforts, and enhance their customer retention, especially for first-time buyers.

Solution

Parkfield Commerce undertook a comprehensive website redesign, leveraging the Shopify Store 2.0 framework to create a more user-friendly and mobile-optimized site.

This included streamlining the checkout process, improving the UI/UX, and implementing more engaging product listings. Additionally, they developed a marketing roadmap with a focus on subscription benefits and loyalty programs, using tools like Okendo and Klaviyo for better customer engagement and segmentation.

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Results

40%

Boost to Average Order Value

35%

Reduction to Checkout Abandonment

34%

Decrease to Cart Abandonment

27%

Mobile Bounce Rate Decrease

The reworked website resulted in a significant 31% increase in overall conversion rates and a 40% rise in average order value. The mobile experience was notably enhanced, leading to a 27.6% decrease in mobile bounce rate and a 40% increase in mobile transactions.

These improvements not only elevated Better Rhodes' brand presence but also effectively captured and retained a larger customer base.

What our client say

"Working with Parkfield Commerce has been a great experience. They helped us build a beautiful website to drive traffic. More importantly, they taught us to think like our customers — to come up with engagement ideas that prior to our partnership, we'd never have considered."

Sloane Sweitzer
VP Operations

Let's grow!

"Their expertise and actionable recommendations have set us on a path to enhanced engagement and higher conversion rates."

Jonathan Elbaz Co-Founder, Baz Dental