Parkfield Commerce - Contact us

We're here to help, whether you're just exploring options or ready to start a project.

We believe in straightforward conversations. No sales pressure. No cookie-cutter pitches. Just honest guidance about what will actually work for your business. At Parkfield Commerce, we want to work with you, to help meet your digital needs to grow your business.As one of the original premiere partners for Shopify Plus, we have the expertise of digital commerce using a myriad of vendors as well as the technical expertise to integrate systems that help alleviate your business’s pain points.

Our Locations

Executive Headquarters in Ireland with operational presence across six jurisdictions
‍With teams across North America, the UK, Ireland, and the EU, we understand how to build and operate commerce infrastructure that works across borders. We're not theoretically global. We're practically global.

‍Executive Headquarters: Ireland
Operational Headquarters: North America (Canada & United States)
Additional Operations: United Kingdom | Northern Ireland | Czech Republic

Our transatlantic infrastructure means we've navigated the real complexities of international commerce firsthand: multi-currency processing, VAT compliance, post-Brexit frameworks, GDPR, CCPA, PIPEDA, and regional regulatory requirements.

1. Initial Response

You'll hear from a real person within one business day. We operate across multiple time zones, so your inquiry is routed to the appropriate regional team for the fastest response.
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2. Discovery Conversation

We'll schedule a call to understand your situation, challenges, and goals. This is a conversation, not a sales pitch. We ask questions to understand if we're the right fit and what approach makes sense for your needs.

3. Clear Next Steps

If we're a good fit, we'll outline potential next steps - whether a mini-assessment, Kaizen audit, or scoped project. If not, we'll tell you honestly. We don't have salespeople, just customer success consultants focused on the right solution.

How quickly can you start a project?

For SMB projects and smaller scoped work, we can typically start within 2-4 weeks depending on team availability. For larger Kaizen-based transformations, we usually schedule the audit engagement within 2-3 weeks of agreement, then implementation timeline depends on the roadmap we build together.

What are your response times?

We aim to respond to all inquiries within one business day. Business days exclude weekends and public holidays. Urgent inquiries will be prioritized and may receive faster responses during business hours.

Which office should I contact?

You can use our main email (hello@parkfieldcommerce.com) for any inquiry and we'll route it appropriately. If you prefer to contact a specific regional office directly, use the regional email addresses listed above. All teams have access to our full capabilities regardless of location.

Do you work with businesses outside your office locations?

Absolutely. While we have operational presence across the US, Canada, UK, Ireland, Northern Ireland, and Czech Republic, we serve clients globally. Our transatlantic infrastructure makes us particularly well-suited for businesses operating across regions or planning international expansion.

What if I'm not sure which service I need?

That's completely normal. Use our general contact form and we'll help you figure out the right approach based on your situation. No obligation. Just honest guidance.

Do you offer free consultations?

Yes. Initial discovery calls are complimentary. Our mini-assessment for SMB clients is a rapid, lightweight engagement. Our Kaizen audit for mid-market and enterprise is a paid, comprehensive engagement. We'll be clear about what's included in each and help you decide what makes sense.

Can I speak with someone who understands my industry?

Yes. We have deep experience across manufacturing and distribution, wholesale and B2B, retail and D2C, food and beverage, and fashion and apparel. We'll connect you with team members who understand your vertical's specific challenges.

What if I have a tight deadline or urgent need?

Let us know in your inquiry. For urgent accessibility compliance, payment issues, or critical system problems, we can often prioritize and move quickly. We'll be honest about what's realistic given your timeline and our capacity.

Let's Talk About Your Transformation

We're here to help, whether you're just exploring options or ready to start a project.

Contact Form

Our Locations

What to expect

Have project in mind? Let’s talk.

Initial Response

Discovery Conversation

Clear Next Steps

1. Initial Response

2. Discovery Conversation

3. Clear Next Steps

Frequently Asked Questions

Have project in mind? Let’s talk.

How quickly can you start a project?

What are your response times?

Which office should I contact?

Do you work with businesses outside your office locations?

What if I'm not sure which service I need?

Do you offer free consultations?

Can I speak with someone who understands my industry?

What if I have a tight deadline or urgent need?

Have project in mind? Let’s talk.

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